TROUSER PRESS
Some presses have different time settings. Are these different temperature settings?
No. The temperature level is the same, the press simply cuts off at the chosen time setting. The lower time settings are useful for a quick 'freshen up' but most people use the longest time setting and in fact leave their trousers in the press until the next morning.
How hot do the presses get?
Around 60 degrees Centigrade/140 Fahrenheit. This is the same for all models.
How tall is the pressing height?
31.9 inches (810mm). This is the same for all models.
Is it necessary to dampen the material?
No.
Can any fabric be pressed?
The Corby press is safe to use on any fabric which you would normally iron, however, you should check the garment for any special instructions.
How should the press be cleaned?
The inside of the front panel may be wiped with a cloth slightly damp with water. No polish or cleaner should be user on the heating pad.
I already have a freestanding model - Can it be converted to be wallmounted?
The Corby 3300, 4400 and 7700 models can be converted. You may order the necessary screws and wall plugs directly from us. These will be supplied with instructions for a small fee.
I want to buy a wallmounted trouser press. Is it simple to fit?
Yes. Very simple. All the fixings are supplied when you order wallmounted models together with instructions.
Can I purchase a trouser press that slides out of sight when not in use?
Corby offer the 3300, 4400 and 7700 with 'factory fitted ' space saver attachments.
What is the weight of the trouser press?
Dimensions, Weight and Pack Size vary, please refer to the technical details on the product listing and/or instructions provided.
What is the wattage?
All models are 250 watts.
GENERAL
Can I have my order delivered to an alternative address?
Yes, once your order has been placed online you will receive an email with an order acknowledgment.
What if I change my mind after I have made my purchase?
Don't worry. We accept cancellations without any quibble prior dispatch and we also offer a free 14-day no quibble returns policy after dispatch.
What happens if I change my mind after delivery?
We would process your request for a return and arrange for a carrier to collect your unwanted trouserpress. Once your press has been returned, this would be processed by our returns team and your refund will then be processed after your return has been booked back in.
DELIVERY
How it works:
Available on all of our Trouser presses and accessories. Our Next Working Day delivery is conducted by a 1-man delivery team and is a fast and convenient service. To receive your order the next working day, simply place your order for any applicable product before 11am.
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Cut off point, weekends and UK bank holidays:
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To ensure that you receive your order the next working day you must complete and pay for your order by no later than 11am. If your order is placed after this time then your order will be processed and dispatched the next working day - there is no exception to this cut-off point. If your order is placed after 11am on a Friday or at any point during the weekend your order will be processed and dispatched on the Monday. If your order is placed during a UK bank holiday your order will be processed and dispatched on the following working day.
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Please note: If the product ordered is out of stock at the time of purchase, your order will be dispatched once stock becomes available the following working day. You will be notified of the restock date in your email confirmation and you will be kept informed of the status of your order via regular email updates.
Couriers we use:
FedEx deliver between the hours of 7am - 6pm, Monday to Friday. Once your order has been dispatched you will be notified via email or text of your tracking details and then on the morning of your delivery you will be notified when your order is out for delivery. Please note that FedEx only offer an all-day delivery service, however you can follow your delivery via the link provided by FedEx on the morning of delivery.
AFTER SALES SERVICE
Are the products guaranteed?
Yes, all our products carry a 3 year manufacturer's guarantee.
Do you have someone I can contact if I have any problems with my purchase?
Yes, you can contact our Customer Support team via email at
customer.support@trouserpress.co.uk